We respect your privacy and are committed to protecting your personal data.
Information We Collect
When you place an order on our website, we collect:
- Name, billing/delivery address, email, phone number
- Payment details (processed securely via PayPal or our payment provider)
- Information about your orders and purchases
We do not store your full payment card details.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Contact you about your order (e.g. confirmation, shipping updates)
- Provide customer support
- Comply with legal and tax requirements
Sharing Your Information
We share your data only with trusted third parties when necessary, for example:
- Payment processors (PayPal, Stripe/WooPayments)
- Delivery couriers to ship your order
We do not sell or rent your data to third parties.
Cookies
Our website uses cookies to provide a better shopping experience (for example, keeping items in your basket). You can disable cookies in your browser, but some features of our site may not work properly.
Your Rights
Under UK data protection law (GDPR), you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 support@homexpress.uk
